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Kristal M.
Kristal M.
User

On the control panel the E-commerce part isnt showing up  en

Autor: Kristal M.
Visited 830, Followers 1, Udostępniony 0  

As the title says that isnt showing up on the dashboard. I have current orders placed but I cant see what item they ordered via email. went into the dashboard and its not there. Not sure how to find out which item they ordered. PLEASE HELP NEED TO SHIP ASAP

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5 ODPOWIEDZI - 1 POMOCNY
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I know, in EVO there is no way to store data about orders in a database.All information about the order should be in a letter.

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Posted on the from Aleksej H.
Kristal M.
Kristal M.
User
Autor

According to the help center there should be a tab saying orders on the dashboard. 

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Posted on the from Kristal M.
Aleksej H.
Aleksej H.
Moderator

"According to the help center there should be a tab saying orders on the dashboard." - Yes, you are absolutely righ. But: "Compatibility:

Digital goods management: WebSite X5 Pro from version 13.1.

Automatic order processing: WebSite X5 Pro from version 17.".

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Posted on the from Aleksej H.
Kristal M.
Kristal M.
User
Autor

Is there a way to upgrade to Pro? Or would that require a whole other purchase?

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Posted on the from Kristal M.
Aleksej H.
Aleksej H.
Moderator

"Is there a way to upgrade to Pro?" - Yes, check your "Offers".

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Posted on the from Aleksej H.