WebSite X5Help Center

 
Kristal M.
Kristal M.
User

On the control panel the E-commerce part isnt showing up  en

Autor: Kristal M.
Besucht 833, Followers 1, Geteilt 0  

As the title says that isnt showing up on the dashboard. I have current orders placed but I cant see what item they ordered via email. went into the dashboard and its not there. Not sure how to find out which item they ordered. PLEASE HELP NEED TO SHIP ASAP

Gepostet am
5 ANTWORTEN - 1 NüTZLICH
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I know, in EVO there is no way to store data about orders in a database.All information about the order should be in a letter.

Mehr lesen
Gepostet am von Aleksej H.
Kristal M.
Kristal M.
User
Autor

According to the help center there should be a tab saying orders on the dashboard. 

Mehr lesen
Gepostet am von Kristal M.
Aleksej H.
Aleksej H.
Moderator

"According to the help center there should be a tab saying orders on the dashboard." - Yes, you are absolutely righ. But: "Compatibility:

Digital goods management: WebSite X5 Pro from version 13.1.

Automatic order processing: WebSite X5 Pro from version 17.".

Mehr lesen
Gepostet am von Aleksej H.
Kristal M.
Kristal M.
User
Autor

Is there a way to upgrade to Pro? Or would that require a whole other purchase?

Mehr lesen
Gepostet am von Kristal M.
Aleksej H.
Aleksej H.
Moderator

"Is there a way to upgrade to Pro?" - Yes, check your "Offers".

Mehr lesen
Gepostet am von Aleksej H.