Emailadress order confirmation
Autore: Gerard V.
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Where in website x5 evolution can i change the emailadress i can send the confirmation to ?
Postato il
https://guide.websitex5.com/en/support/solutions/articles/44000897389-how-to-send-submitted-data-by-e-mail
Look at the picture:
Autore
iám sorry my problem is not yet solved. I use Evolution instead of Pro. Some time ago i used an emailadress in an obiect. That adress is still being used with emails and an order confirmationn. I now cannot find anymore where I placed that (fixed) emailadress. Can you help me ?
Hello Gerard
Did you check under Step 1 -> Shopping Cart -> Sending order?
You can customize another email in there
Please take a look and see if the email to fix is there
Keep me posted here
Thank you
Stefano
Autore
Here is *** filled in.
Hello Gerard
Is this not the email you need to change? Perhaps the issue is unclear to me then
What email exactly do you need to change? I understood that the email for receiving orders was the wrong one
Please keep me posted on this here
Thank you
Stefano
Autore
Hello Stefano
It is a difficult case. I order as client *** for a CD at nicolaasorgel.nl. As a client i recieve a correct confirmation. The systemmanager of nicolaasorgel.nl gets the order correct.
There is something strange: When you look at the head of the systemmanager order and at the head of the client confirmation you see that the order(confirmation) is dispatched from ***. That is not correct.
When i developped the site nicolaasorgel.nl i maybe have used thad sendername (***). Now I do not know how to get rid of that name and put *** instead.
In this post i attach the client orderconfirmation. In the next post the systemmanager recieved order.
Gerard Vos
Autore
Hello Stefano
Herewith the systemmanager recieved order
Gerard Vos
Hello Gerard
I see what you mean
If you go to Step 5 -> Export the website online -> Parameters -> Email, what email do you see configured there?
Can you check if that is the email that you see?
Keep me posted here please
Thank you
Stefano