WebSite X5Help Center

 
Gerard V.
Gerard V.
User

Emailadress order confirmation  en

Autor: Gerard V.
Visited 719, Followers 1, Udostępniony 0  

Where in website x5 evolution can i change the emailadress i can send the confirmation to ?

Posted on the
9 ODPOWIEDZI
Gerard V.
Gerard V.
User
Autor

iám sorry my problem is not yet solved. I use Evolution instead of Pro. Some time ago i used an emailadress in an obiect. That adress is still being used with emails and an order confirmationn. I now cannot find anymore where I placed that (fixed) emailadress. Can you help me ?

Czytaj więcej
Posted on the from Gerard V.
Incomedia
Stefano G.
Incomedia

Hello Gerard

Did you check under Step 1 -> Shopping Cart -> Sending order?

You can customize another email in there

Please take a look and see if the email to fix is there

Keep me posted here

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.
Gerard V.
Gerard V.
User
Autor

Here is *** filled in.

Czytaj więcej
Posted on the from Gerard V.
Incomedia
Stefano G.
Incomedia

Hello Gerard

Is this not the email you need to change? Perhaps the issue is unclear to me then

What email exactly do you need to change? I understood that the email for receiving orders was the wrong one

Please keep me posted on this here

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.
Gerard V.
Gerard V.
User
Autor

Hello Stefano

It is a difficult case.  I order as client *** for a CD at nicolaasorgel.nl. As a client i recieve a correct confirmation. The systemmanager of nicolaasorgel.nl gets the order correct. 

There is something strange: When you look at the head of the systemmanager order and at the head of the client confirmation you see that the order(confirmation) is dispatched from ***. That is not correct.

When i developped the site nicolaasorgel.nl i maybe have used thad sendername (***). Now I do not know how to get rid of that name and put *** instead.

In this post i attach the client orderconfirmation. In the next post the systemmanager recieved order.

Gerard Vos

Czytaj więcej
Posted on the from Gerard V.
Gerard V.
Gerard V.
User
Autor

Hello Stefano

Herewith the systemmanager recieved order

Gerard Vos

Czytaj więcej
Posted on the from Gerard V.
Incomedia
Stefano G.
Incomedia

Hello Gerard

I see what you mean

If you go to Step 5 -> Export the website online -> Parameters -> Email, what email do you see configured there?

Can you check if that is the email that you see?

Keep me posted here please

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.