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Gerard V.
Gerard V.
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Emailadress order confirmation  en

Author: Gerard V.
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Where in website x5 evolution can i change the emailadress i can send the confirmation to ?

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9 ANSWERS
Gerard V.
Gerard V.
User
Author

iám sorry my problem is not yet solved. I use Evolution instead of Pro. Some time ago i used an emailadress in an obiect. That adress is still being used with emails and an order confirmationn. I now cannot find anymore where I placed that (fixed) emailadress. Can you help me ?

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Posted on the from Gerard V.
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Stefano G.
Incomedia

Hello Gerard

Did you check under Step 1 -> Shopping Cart -> Sending order?

You can customize another email in there

Please take a look and see if the email to fix is there

Keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Gerard V.
Gerard V.
User
Author

Here is *** filled in.

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Posted on the from Gerard V.
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Stefano G.
Incomedia

Hello Gerard

Is this not the email you need to change? Perhaps the issue is unclear to me then

What email exactly do you need to change? I understood that the email for receiving orders was the wrong one

Please keep me posted on this here

Thank you

Stefano

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Posted on the from Stefano G.
Gerard V.
Gerard V.
User
Author

Hello Stefano

It is a difficult case.  I order as client *** for a CD at nicolaasorgel.nl. As a client i recieve a correct confirmation. The systemmanager of nicolaasorgel.nl gets the order correct. 

There is something strange: When you look at the head of the systemmanager order and at the head of the client confirmation you see that the order(confirmation) is dispatched from ***. That is not correct.

When i developped the site nicolaasorgel.nl i maybe have used thad sendername (***). Now I do not know how to get rid of that name and put *** instead.

In this post i attach the client orderconfirmation. In the next post the systemmanager recieved order.

Gerard Vos

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Posted on the from Gerard V.
Gerard V.
Gerard V.
User
Author

Hello Stefano

Herewith the systemmanager recieved order

Gerard Vos

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Posted on the from Gerard V.
Incomedia
Stefano G.
Incomedia

Hello Gerard

I see what you mean

If you go to Step 5 -> Export the website online -> Parameters -> Email, what email do you see configured there?

Can you check if that is the email that you see?

Keep me posted here please

Thank you

Stefano

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Posted on the from Stefano G.