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Derek K.
Derek K.
User

E-Commerce product reviews/comments  en

Autore: Derek K.
Visite 330, Followers 1, Condiviso 0  

I want to make it as easy as possible for customers to leave a review after having purchased a product. What is the best way to do this.

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7 RISPOSTE - 1 CORRETTO
Incomedia
Stefano G.
Incomedia

Hello Derek

The best way is to enable Comments and Ratings on Product pages for products. This way, the user can enter the page for the product he purchased and leave a review directly there.

You can enable the Product Page on a per product basis when configuring the product in the software under "Details" and you can enable the reviews by going to Properties for the special Page "Product Sheet" in Step 3 and enabling comments

Please try this out and let me know if it works for you

Thank you

Stefano

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Postato il da Stefano G.
Derek K.
Derek K.
User
Autore

Already done that, just wondering if there is a way to create an anchor for the review section so that a hyperlink can be created to the review section. I could then put this into emails.

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Postato il da Derek K.
A J.
A J.
User

+1 Excellent Idea!

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Postato il da A J.
John S.
John S.
User

It should be possible. Do you have a link to your website?

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Postato il da John S.
John S.
John S.
User

I suggest to use the footer as anchor.

It can be done by adding #imFooter to the url for the product.

In the mail you can have something like this:

Please give a review for:

<a href="https://orangedreamz.com/product/?various-flavours-disposable-pod-kit-by-elf-bar#imFooter">Elf Bar 600</a>

This will position the product-page at the bottom when the page is opened.

For the lemonade product the link would be: https://orangedreamz.com/product/?sweet-pineapple-peach-lemonade#imFooter

Hope it was something like that you was asking for.

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Postato il da John S.
Derek K.
Derek K.
User
Autore

John, you are a star. Many thanks

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Postato il da Derek K.