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Derek K.
Derek K.
User

E-Commerce product reviews/comments  en

Author: Derek K.
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I want to make it as easy as possible for customers to leave a review after having purchased a product. What is the best way to do this.

Posted on the
7 ANSWERS - 1 CORRECT
Incomedia
Stefano G.
Incomedia

Hello Derek

The best way is to enable Comments and Ratings on Product pages for products. This way, the user can enter the page for the product he purchased and leave a review directly there.

You can enable the Product Page on a per product basis when configuring the product in the software under "Details" and you can enable the reviews by going to Properties for the special Page "Product Sheet" in Step 3 and enabling comments

Please try this out and let me know if it works for you

Thank you

Stefano

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Posted on the from Stefano G.
Derek K.
Derek K.
User
Author

Already done that, just wondering if there is a way to create an anchor for the review section so that a hyperlink can be created to the review section. I could then put this into emails.

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Posted on the from Derek K.
A J.
A J.
User

+1 Excellent Idea!

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Posted on the from A J.
John S.
John S.
User

It should be possible. Do you have a link to your website?

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Posted on the from John S.
John S.
John S.
User

I suggest to use the footer as anchor.

It can be done by adding #imFooter to the url for the product.

In the mail you can have something like this:

Please give a review for:

<a href="https://orangedreamz.com/product/?various-flavours-disposable-pod-kit-by-elf-bar#imFooter">Elf Bar 600</a>

This will position the product-page at the bottom when the page is opened.

For the lemonade product the link would be: https://orangedreamz.com/product/?sweet-pineapple-peach-lemonade#imFooter

Hope it was something like that you was asking for.

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Posted on the from John S.
Derek K.
Derek K.
User
Author

John, you are a star. Many thanks

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Posted on the from Derek K.