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Jesus T.
Jesus T.
User

Web hosting and email no working?  en

Autore: Jesus T.
Visite 672, Followers 1, Condiviso 0  

Hello. My website hasn't worked for quite some time, nor does webmail. I have access to my portal without problems and everything seems to be in order. When I did it and published it for the first time, everything worked. Then for some reason everything stopped working. I've posted it several times but nothing. Please any help would be appreciated.

Jesus.

Postato il
5 RISPOSTE - 1 UTILE
Claudio D.
Claudio D.
Moderator
Utente del mese IT

url link ?

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Postato il da Claudio D.
Daniel W.
Daniel W.
User
Utente del mese EN

The web hosting provider may have changed the FTP and email settings for security reasons.

Who is the web hosting provider?

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Postato il da Daniel W.
Incomedia
Eric C.
Incomedia

Hello Jesus,
I am sorry for the issue.
I have sent an e-mail to the three @tgtelecomm.net addresses you have created for the website, could you check if you received any of them?
I will investigate the situation of the hosting space.

Eric

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello,
the domain tgtelecomm.net has been suspended because you did not complete its verification process.
You should have received an e-mail at sales @ tgtelecomm.com (so an address related to the pre-existing domain) about this.
I have now sent another, could you please check and follow the instructions?
Thank you.

Eric

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Postato il da Eric C.
Jesus T.
Jesus T.
User
Autore

Thank Erick, now is working.

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Postato il da Jesus T.