WebSite X5Help Center

 
Jesus T.
Jesus T.
User

Web hosting and email no working?  en

Autor: Jesus T.
Besucht 242, Followers 1, Geteilt 0  

Hello. My website hasn't worked for quite some time, nor does webmail. I have access to my portal without problems and everything seems to be in order. When I did it and published it for the first time, everything worked. Then for some reason everything stopped working. I've posted it several times but nothing. Please any help would be appreciated.

Jesus.

Gepostet am
5 ANTWORTEN - 1 NüTZLICH
Claudio D.
Claudio D.
Moderator
Nutzer des Monats IT

url link ?

Mehr lesen
Gepostet am von Claudio D.
Daniel W.
Daniel W.
User
Nutzer des Monats EN

The web hosting provider may have changed the FTP and email settings for security reasons.

Who is the web hosting provider?

Mehr lesen
Gepostet am von Daniel W.
Incomedia
Eric C.
Incomedia

Hello Jesus,
I am sorry for the issue.
I have sent an e-mail to the three @tgtelecomm.net addresses you have created for the website, could you check if you received any of them?
I will investigate the situation of the hosting space.

Eric

Mehr lesen
Gepostet am von Eric C.
Incomedia
Eric C.
Incomedia

Hello,
the domain tgtelecomm.net has been suspended because you did not complete its verification process.
You should have received an e-mail at sales @ tgtelecomm.com (so an address related to the pre-existing domain) about this.
I have now sent another, could you please check and follow the instructions?
Thank you.

Eric

Mehr lesen
Gepostet am von Eric C.
Jesus T.
Jesus T.
User
Autor

Thank Erick, now is working.

Mehr lesen
Gepostet am von Jesus T.