WebSite X5Help Center

 
Jesus T.
Jesus T.
User

Web hosting and email no working?  en

Auteur : Jesus T.
Visité 746, Followers 1, Partagé 0  

Hello. My website hasn't worked for quite some time, nor does webmail. I have access to my portal without problems and everything seems to be in order. When I did it and published it for the first time, everything worked. Then for some reason everything stopped working. I've posted it several times but nothing. Please any help would be appreciated.

Jesus.

Posté le
5 RéPONSES - 1 UTILES
Claudio D.
Claudio D.
Moderator
Meilleur utilisateur du mois IT

url link ?

Lire plus
Posté le de Claudio D.
Daniel W.
Daniel W.
User

The web hosting provider may have changed the FTP and email settings for security reasons.

Who is the web hosting provider?

Lire plus
Posté le de Daniel W.
Incomedia
Eric C.
Incomedia

Hello Jesus,
I am sorry for the issue.
I have sent an e-mail to the three @tgtelecomm.net addresses you have created for the website, could you check if you received any of them?
I will investigate the situation of the hosting space.

Eric

Lire plus
Posté le de Eric C.
Incomedia
Eric C.
Incomedia

Hello,
the domain tgtelecomm.net has been suspended because you did not complete its verification process.
You should have received an e-mail at sales @ tgtelecomm.com (so an address related to the pre-existing domain) about this.
I have now sent another, could you please check and follow the instructions?
Thank you.

Eric

Lire plus
Posté le de Eric C.
Jesus T.
Jesus T.
User
Auteur

Thank Erick, now is working.

Lire plus
Posté le de Jesus T.