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Henk P.
Henk P.
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Cannot delete old back-up files  en

Autore: Henk P.
Visite 42, Followers 1, Condiviso 0  

Cannot delete old back-up files and got a pop up "Fault during loading file

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Incomedia
Eric C.
Incomedia

Hello Henk,
I am sorry about the issue.
how did you attempt to delete the old backups, and is the error in the screenshot the one you had when trying this, or an error that appeared when trying to open a project instead?
Thank you.

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Postato il da Eric C.
Henk P.
Henk P.
User
Autore

To delete the file I've used the cross in the top of the layout and yes that's the pop ut I've sended

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Postato il da Henk P.
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Eric C.
Incomedia

Hello Henk,
what folder do you see here?

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Postato il da Eric C.
Henk P.
Henk P.
User
Autore

To delete the file I've used the cross in the top of the layout and yes that's the pop ut I've sended

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Postato il da Henk P.
Henk P.
Henk P.
User
Autore

Yes on that folder

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Postato il da Henk P.
Henk P.
Henk P.
User
Autore

C:\Users\Eigenaar\OneDrive\Documenten\Incomedia\WebSite X5 - Pro\

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Postato il da Henk P.
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Eric C.
Incomedia

Can you please access that folder in the file browser of your computer?
Does it contain folders matching the projects that you would like to delete?

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Postato il da Eric C.