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Henk P.
Henk P.
User

Cannot delete old back-up files  en

Auteur : Henk P.
Visité 45, Followers 1, Partagé 0  

Cannot delete old back-up files and got a pop up "Fault during loading file

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7 RéPONSES
Incomedia
Eric C.
Incomedia

Hello Henk,
I am sorry about the issue.
how did you attempt to delete the old backups, and is the error in the screenshot the one you had when trying this, or an error that appeared when trying to open a project instead?
Thank you.

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Posté le de Eric C.
Henk P.
Henk P.
User
Auteur

To delete the file I've used the cross in the top of the layout and yes that's the pop ut I've sended

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Posté le de Henk P.
Incomedia
Eric C.
Incomedia

Hello Henk,
what folder do you see here?

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Posté le de Eric C.
Henk P.
Henk P.
User
Auteur

To delete the file I've used the cross in the top of the layout and yes that's the pop ut I've sended

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Posté le de Henk P.
Henk P.
Henk P.
User
Auteur

Yes on that folder

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Posté le de Henk P.
Henk P.
Henk P.
User
Auteur

C:\Users\Eigenaar\OneDrive\Documenten\Incomedia\WebSite X5 - Pro\

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Posté le de Henk P.
Incomedia
Eric C.
Incomedia

Can you please access that folder in the file browser of your computer?
Does it contain folders matching the projects that you would like to delete?

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Posté le de Eric C.