Website error
Autor: Etienne B.
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I was doing a website preview, when all of a sudden the preview did not come up. I closed the preview window and the whole program just closed. when i tried to reload the website it gave me an error saying ' the specified project is in use or has not been closed correctly. Do you want to continue? then I say ok and an error notice comes up. An error occurred while loading Project. I even trid to load the backups but it is till giving me an error. This is an important website for me but I cannot access it. Is there a way to retroeve it?
thanks
Posted on the
Hello Etienne,
Does this error also occur if you reboot your PC and then attempt to reload your project in WebSite X5?
Kind regards,
Paul
Autor
yes, I tried rebooting, but the same error accurs
Thank you for the information, Etienne.
When you say you 'tried to load the backups' can you confirm that you followed the steps described in this article, exactly as specified?
https://helpcenter.websitex5.com/post/47713
Can you please also try an older backup file if one is available, as this error message is often indicative of an issue within the project file itself.
Please keep us updated.