WebSite X5Help Center

 
Erik J.
Erik J.
User

All my websites in Pro14 are disappeard  en

Autor: Erik J.
Visited 2090, Followers 1, Udostępniony 0  

Today I opened my Pro 14 in order to update some of the websites.
HOWEVER, NO OF THE 6 WEBSITES+ COULD BE SEEN.
How can this happen???
Nothing else on my  laptop has changed.
Image attached.

Posted on the
4 ODPOWIEDZI
JJ. JUAG
JJ. JUAG
User

Check if the first icon (folder with blue cogwheel) has a check mark "Show project folder" so that the project folders are marked.

JJ.

Czytaj więcej
Posted on the from JJ. JUAG
Incomedia
Elisa B.
Incomedia

Hello Erik, 

please remember to always and regularly do backup copies of your projects files by exporting the iwzip file on Step 5- Export the Project. 

In this case, the folder under Preferences has probably been changed, so please check which folder has been set and check on your PC where you can find your iwprj2 files. Once you find where they are stored, please check the path and set it under Preferences. 

The default path under Preferences is C:\Users\YourWindowsUsername\Documents\Incomedia\WebSite X5 v14 - Professional (where YourWindowsUsername stands for the name of your username in Windows). 

Please let me know if I can help you further. Kind regards.

Czytaj więcej
Posted on the from Elisa B.
Erik J.
Erik J.
User
Autor

Of course, I had the necessary backups.

Czytaj więcej
Posted on the from Erik J.
Incomedia
Elisa B.
Incomedia

Hi Erik, 

which ist set under Preferencies? Have you checked on your PC if you can find your projects there? Please attach a screenshot, so I can see it, too. 

Thanks! Kind regards.

Czytaj więcej
Posted on the from Elisa B.