Error to pay via PayPal 
Autor: George G.
Visited 2677,
Followers 1,
Udostępniony 0
Hello
please let me know if it is a site issue
when customer try to pay via PayPal got error
"There’s a problem with your shipping address.Please return to the merchant and update your information, including your city, state, and ZIP code."
PayPal support say that the site doesnt send a shipping details to Paypal
For sure it was working in past , I have 2 websites and a same issue from both www.haswing.ca and www.bcimport.com
Please advise
Posted on the
Autor
Hi
I did try as you recomended to v12 but got a same issue
<a target="_blank" href="https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&address_override=0&bn=IT_ICM-WPS&business=***&item_name=Ordine%20[UESCAPE_ORDER_NO]&item_number=[UESCAPE_ORDER_NO]&amount=[UESCAPE_PRICE, 1, ###.@@]¤cy_code=CAD&button_subtype=services&no_note=0&charset=UTF%2d8&first_name=[UESCAPE_NAME]&last_name=[UESCAPE_LASTNAME]&address1=[UESCAPE_ADDRESS1]&address2=[UESCAPE_ADDRESS2]&city=[UESCAPE_CITY]&state=[UESCAPE_STATEREGION]&country=[UESCAPE_COUNTRYCODE]&zip=[UESCAPE_ZIPPOSTALCODE]&email=[UESCAPE_EMAIL]&no_shipping=1&return=http%3A%2F%2Fwww.bcimport.com&cancel_return=http%3A%2F%2Fwww.bcimport.com"><img src="https://www.paypalobjects.com/webstatic/en_US/i/btn/png/btn_paynow_cc_144x47.png" alt="Pay Now"></a>
George, the most recent version of v13 is 13.1.8.23, according to your current profile you are running 13.0.4.25
Please upgrade your software if you have not done so already because I believe this issue was resolved.
You can get the latest version through your profile (top right) under the download link
Autor
Hello
I did an upgrade to 13.1.8.23, save project and upload it , still have the issue to use a paypal
please advise
Autor
i did upgrade www.bcimport.com still have the issue to use a paypal
George, there should be no issue with Paypal in the latest v13 release. Please ensure all optional objects are updated, do a ctrl+preview and then a full upload (not new and changed) for each website.
Please advise if you still experience issues.
Autor
Thank you !!! ctrl+preview good options to refresh all
it is working now.