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vincent L.
vincent L.
User

Free object download  en

Autor: vincent L.
Visited 1159, Followers 1, Udostępniony 0  

Hi 

Selected free object to be downloaded, 

get message that the item was been purchased, you have not been charged for it, and a email will be send

for download. I'm not getting the email to get the download??

thank you for your help

Posted on the
1 ODPOWIEDZI - 1 POMOCNY
Paul M.
Paul M.
Moderator

Hello Vincent,

The Objects are all downloaded from within the WebSite X5 software itself.

Go to Step 4 Page Creation and click the icon highlighted below:

In the new screen which opens you will find any purchased Objects in the 'Licenced' section as shown by the field highlighted in red below:

If for any reason you still can't find your Object then click the 'Update the Object list' icon, which is the one highlighted in yellow.

Let us know if you continue to experience difficulty.

Kind regards,

Paul

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Posted on the from Paul M.