WebSite X5Help Center

 
Bugg V.
Bugg V.
User

Some changes on my website don't change on the internet after downloading changes?  en

Autor: Bugg V.
Visited 1278, Followers 1, Udostępniony 0  

I'm trying to change the font color in my form and it shows up in my preview but when I upload it to the server in doesn't change on the internet?

Posted on the
12 ODPOWIEDZI
Paul M.
Paul M.
Moderator

Hello Bugg,

The most likely reason for this is that your browser still has the original font colour stored in its cache.

Try reloading the page in your browser by holding down the CTRL key whilst pressing F5 on your keyboard.  Alternatively open the page in an incognito/private browser window.

Kind regards,

Paul

Search the WebSite X5 Help Center

Czytaj więcej
Posted on the from Paul M.
Bugg V.
Bugg V.
User
Autor

Didn't help?

Czytaj więcej
Posted on the from Bugg V.
Bugg V.
Bugg V.
User
Autor

This is what it looks like when I preview on Website X5 Pro

This is what it looks like online? 

Czytaj więcej
Posted on the from Bugg V.
Sinisa B.
Sinisa B.
User

Try open up the page on another browser... IF THE SAME THAN

Upload the site again (the whole site - not just the new stuff).

Czytaj więcej
Posted on the from Sinisa B.
Axel  
Axel  
User

CTRL + preview to reconstruct all website before export

Czytaj więcej
Posted on the from Axel  
Bugg V.
Bugg V.
User
Autor

Still not working, really weird?

Czytaj więcej
Posted on the from Bugg V.
Bugg V.
Bugg V.
User
Autor

I've called my web hosting company GoDaddy and they looked at security issues like my SSl certificate and a fire wall but said that wouldn't be stopping the changes. They looked at clearing the cache on their end and that didn't change anything. They said maybe its a cache problem with website X5? Don't really know where to go from here.

Czytaj więcej
Posted on the from Bugg V.
Giuseppe Guida
Giuseppe Guida
User

You must delete the previously uploaded site files from the server and you must reload the whole site and not just the latest changes, as also explained by Sinisa

Czytaj więcej
Posted on the from Giuseppe Guida
Bugg V.
Bugg V.
User
Autor

Trying to upload more changes to see if it wasn't just a form problem and nothing is even changing right now. Not words mispelled on the page or any small changes. Everytime I clear my Cache and try it opening my website in incognito mode too. It feels like its a website X5 problem? sierrabackflow.com is my website.

Czytaj więcej
Posted on the from Bugg V.
Paul M.
Paul M.
Moderator

It looks as though you are uploading to the wrong folder on the server.

Check the FTP settings carefully in Step 5, in particular the 'Destination folder' under 'Optional parameters'.

Czytaj więcej
Posted on the from Paul M.
Bugg V.
Bugg V.
User
Autor

So digging further with the hosting company. It seems like my export to the internet wasn't creating an index.html file. Instead Website X5 created a file: sierra backflow.html that we changed to index.html in the file manager and everything seems to be working. Where would I change sierra backflow.html to create index.html in website X5 for export.

Czytaj więcej
Posted on the from Bugg V.
Incomedia
Stefano G.
Incomedia

Hello Bugg

Could it be that you change the file name to the homepage?

Go to Step 3:

Make sure that the file name is "index"

Keep me posted here on the result

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.