Some changes on my website don't change on the internet after downloading changes?
Auteur : Bugg V.
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I'm trying to change the font color in my form and it shows up in my preview but when I upload it to the server in doesn't change on the internet?
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Hello Bugg,
The most likely reason for this is that your browser still has the original font colour stored in its cache.
Try reloading the page in your browser by holding down the CTRL key whilst pressing F5 on your keyboard. Alternatively open the page in an incognito/private browser window.
Kind regards,
Paul
Search the WebSite X5 Help Center
Auteur
Didn't help?
Auteur
This is what it looks like when I preview on Website X5 Pro
This is what it looks like online?
Try open up the page on another browser... IF THE SAME THAN
Upload the site again (the whole site - not just the new stuff).
CTRL + preview to reconstruct all website before export
Auteur
Still not working, really weird?
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I've called my web hosting company GoDaddy and they looked at security issues like my SSl certificate and a fire wall but said that wouldn't be stopping the changes. They looked at clearing the cache on their end and that didn't change anything. They said maybe its a cache problem with website X5? Don't really know where to go from here.
You must delete the previously uploaded site files from the server and you must reload the whole site and not just the latest changes, as also explained by Sinisa
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Trying to upload more changes to see if it wasn't just a form problem and nothing is even changing right now. Not words mispelled on the page or any small changes. Everytime I clear my Cache and try it opening my website in incognito mode too. It feels like its a website X5 problem? sierrabackflow.com is my website.
It looks as though you are uploading to the wrong folder on the server.
Check the FTP settings carefully in Step 5, in particular the 'Destination folder' under 'Optional parameters'.
Auteur
So digging further with the hosting company. It seems like my export to the internet wasn't creating an index.html file. Instead Website X5 created a file: sierra backflow.html that we changed to index.html in the file manager and everything seems to be working. Where would I change sierra backflow.html to create index.html in website X5 for export.
Hello Bugg
Could it be that you change the file name to the homepage?
Go to Step 3:
Make sure that the file name is "index"
Keep me posted here on the result
Thank you
Stefano