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Rick S.
Rick S.
User

When I go to publish the web page it is asking for the right URL And it has not changed I have checked it and rechecked  en

Autor: Rick S.
Visited 940, Followers 1, Udostępniony 0  

When I go to publish the web page it is asking for the right URL
And it has not changed I have checked it and rechecked it one day it's
Good the next day the software does not like the URL.  I am sending a
picture Of the message, I hope you can see it.
Please HELP
Rick   

Posted on the
6 ODPOWIEDZI
Paul M.
Paul M.
Moderator

Hello Rick,

Unfortunately the picture seems to be missing.

Could you provide the URL of the website in question please, and also post a screenshot of your server settings in Step 5 > Export the Website to Internet?

Kind regards,

Paul

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Posted on the from Paul M.
JiPeR 48
JiPeR 48
Moderator
Najlepszy Użytkownik miesiąca FR

Hello!

May be? ... If the site online is in HTTPS, you must check that the "S" is added to the URL:

Check it, This has happened to me twice. (head in the clouds) laughing

J.P.

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Posted on the from JiPeR 48
Rick S.
Rick S.
User
Autor

Please reply

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Posted on the from Rick S.
Paul M.
Paul M.
Moderator

Hello Rick,

You have a fixed IP set as your FTP Address in your screenshot (208.109.165.148)  -  but the DNS records for your website are currently pointed to a different server (192.124.249.6)

If you temporarily use 192.124.249.6 as the FTP Address in Step 5 of WebSite X5 then you will probably find that everything works OK for the time being.  However, you will need to have a word with your webhost to find out exactly why your server IP address has changed and/or your DNS records are not set correctly.

If you want to avoid this sort of thing in the future then use a hostname in the FTP Address field, instead of a fixed IP address (unless you are absolutely 100% certain that your server IP address will not change).

Kind regards,

Paul

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Posted on the from Paul M.
Rick S.
Rick S.
User
Autor

I will try it, but that is what the web hosting Co gave me.

Will let you know what happens    

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Posted on the from Rick S.