Where are stored the purchased templatesAutor: Ashish Purmanund
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I have purchased a few templates. I would like to retrieve them.
Can this be done as I have never used them.
Posted on the
Hello. You can get your templates here:
Ashish, in your profile (top right this page) there is a My Credits heading, in here there is a credits used list. If you provide us with a list of templates you purchased we could assist you in finding them, but more importantly, if the templates are no longer listed you can ask Incomedia for assistance. From within WX5 (as indicated by Aleksej) you should see any templates you have purchased under Licensed.
To contact Incomedia directly you would mark your first post as private and you can include each order code that only Incomedia would see.
@Aleksej H and Esahc
Thank you very much indeed. Will try to locate the templates... but, some have been taken out.
Previously,I can see: Purchased.BUT,I will follow your advice and steps.
2C2X-A6LC-8TBA 12/27/2020 TemplatesBillMarsh-Consultant Active
Plus as per screenshots
So, now, what should I do?
Thanks and regards
Ashish, when I open WX5 and select new project, under the heading licensed each of my purchased templates are shown. If I select one I can download it.
Can you do this for any (all) of your purchased templates?
I have marked your post for Incomedia's attention, please advise if you can retrieve your templates and if so I will remove the notification to them.
Will try it and let you know.
Appreciate your promtp support greatly and would thank you for same.
Yes. Got it there in the repository.
Great. Many Thanks.
Great to hear.