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X5 Croatia
X5 Croatia
User

File browser mess  en

Autor: X5 Croatia
Visited 751, Followers 1, Udostępniony 0  

Please restore or enable the use of the default windows file browser!!! This file browser of yours is a shame and you left us with a bug because the windows browser (ctrl+) doesn't work... URGENT... Unfortunately, you have no regard for users and are constantly creating new problems... Please try...

Posted on the
14 ODPOWIEDZI - 1 POMOCNY - 1 PRAWIDłOWA ODPOWIEDź
Marek S.
Marek S.
User

I see the same problem. It is not for the first time, when new version of Website X5 is worse then version before (it has bugs or incompatible changes, what sometimes make drastic changes in web projects) and we have lot of work to fix it.

Now I need to add multiple files to galleries, but it is not possible to select and add multiple files in your new browser. And of course I cannot to add them one by one, because there are hundreds of files. Please return old browser immediately, because we are not able to work now.

I also would welcome if you add the option to add one description to all the files in the gallery, because I have to add one description to every picture individually. (There is no need to explain the pictures, but law and our standards say that we must add any description to every picture in gallery.)

Please be much more careful by releasing new versions, because I and for sure many other users expect only new problems coming with every new version. Please try to be more compatible with Windows standards and when you add new browser, check, if it works at least.

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Posted on the from Marek S.
Esahc ..
Esahc ..
Moderator

Marek, are you using the standard gallery object or some other? I have no difficulty selecting one or many.

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Posted on the from Esahc ..
Marek S.
Marek S.
User

Hello, pictures I have are .jpg and I cannot select more than one. I try to use Ctr+A or Shift+ Arrow and nothing works...

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Posted on the from Marek S.
Marek S.
Marek S.
User

And yes - it is standard gallery object and WebsiteX5 version is 2022.2.4

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Posted on the from Marek S.
Marek S.
Marek S.
User

I tried to change keyboard, but nothing happened. I also tried to switch list of pictures into grid mode. And same problem - impossible to select more than one item and when I try to move with arrows over the pictures, only scroll bar on the right moves up and down and also all pictures in the window move up and down. But I cannot move (jump) with keyboard arrow from one picture to another, it always remains only one picture selected (where I clicked with mouse), that is weird...

And last thing - I tried to select pictures in grid mode with mouse - it does not work too...

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Posted on the from Marek S.
Esahc ..
Esahc ..
Moderator

Marek, could you restart your PC? I have had this issue following a windows update.

I have also had a similar situation when sticky keys were engaged.

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Posted on the from Esahc ..
Marek S.
Marek S.
User

Hello, I tried to restart computer and this did not help. I tried to open another project and same issue there. The last thing what I could try is to reinstall software. But when I tried to download the installer again from Download of Help Center, I have got the answer:

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I think it is time to stop this today. Please send me working link to last version Website X5 Pro. Thank you in advance.

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Posted on the from Marek S.
Miguel Galarza
Miguel Galarza
User

Greetings:

I have no problem selecting 1 or 3 or all files, neither in grid mode nor in list mode.

Also, holding the Ctrl key and clicking to add image (or on the folder to add the image in other objects) opens the native system explorer...

If it doesn't work for you, something is wrong with your system or the update wasn't done correctly.

It is true that the new explorer needs to show certain information when secondary clicking and being able to see the properties of the file. The second button on the file is blocked and in list mode the information is insufficient, especially when you have to see which file is the right one and which one needs to be deleted. Though this is a suggestion I'll post, as well as allowing direct deletion of a file in this new viewer...

NOTE: Don't take this the wrong way X5 Croatia but... you should enter the Beta phase program where these bugs are reported for their solution, before the update is made public... I see that many of those who are added to the beta program do not notify these errors, as if being in the beta phase was a PRIVILEGE to have the new version of the program before anyone else. And the beta phase is for testing the changes that are being implemented and REPORTING bugs.
If they don't report these bugs or "missing features" the update is made public and it turns out that things are missing... but some things aren't bugs since the new viewer works for most of them.

See screenshots, I have tried it with several objects from galleries.

Bye. :)

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Posted on the from Miguel Galarza
X5 Croatia
X5 Croatia
User
Autor

We are waiting for the next update, I hope soon and I hope you will be so reasonable and honest that you will give us the possibility to use the default Windows browser, which unfortunately you removed without our knowledge and inquiry with this bug of yours that is now causing us only problems... I hope honest answer and correct behavior, because let me warn you, we have to pay for the application and the license annually and we expect it to work !!!

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Posted on the from X5 Croatia
Marek S.
Marek S.
User

Hello, download finally started to work finally little while ago. I could download file without any suffix, but this is not problem for me, I fixed it by adding .exe and reinstalled WebsiteX5 editor.

But this did not help.

I have no sticky keys activated.

I created video, where you could clearly see, that in standard Windows window I can select everything and all shortcuts work (Ctrl+A, Shift+arrow, mouse pulling) and in WebsiteX5 window I cannot select more than one picture.

But I cannot to send it here, because it is bigger than 1MB (If you give me any e-mail address, I can send this video over there).

So - the result is - I cannot continue with work on projects since last update where window does allow me to select more then one picture.

And because all the projects I have created and modified in your product, I am fuc.ed now...

Sorry for my language, but I am desperate now, because I am the IT support for many companies and offices here too and for me it is clear, that this must be bug in WebsiteX5, because I tried and checked everything possible since yesterday.

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Posted on the from Marek S.
Marek S.
Marek S.
User

Fix of previous post:

where window does not allow me to select more then one picture.

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Posted on the from Marek S.
Marek S.
Marek S.
User

To Miguel Galarza: Miguel, thank you, I earlier overlooked your post (pictures were hidden). And yes, it works with using key Ctrl - I have standard working Windows window again. Thank you very much.

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Posted on the from Marek S.
Esahc ..
Esahc ..
Moderator

Marek, since this thread has been marked as solved, please create a new post briefly detailing your problems, you can add a link to this post in case this might help Incomedia. I will be happy to mark your new post for attention by Incomedia.

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Posted on the from Esahc ..