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Laszlo M.
Laszlo M.
User

No webspace available for licence  en

Autor: Laszlo M.
Visited 608, Followers 1, Udostępniony 0  

Hello,

I have an active licence, and according to the advertisement on the incomedia website, there should be 500 GB of webspace belonging to this licence. However there is no webspace listed as available that belongs to me, it only offers me to buy it, so I would like to ask what the reason is for that, and if it is some bug or similar, then it would be great if a mod or admin or someone could assign that webspace to my account.

See attached images for details

Thank you in advance

László

Posted on the
2 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Laszlo,

thank you for getting in touch.

Back in 2021 when you extended the licence, you didn't extend the hosting too, which is why it is now expired.

Please let me know if I can be of any further help. Kind regards.

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Posted on the from Elisa B.