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Francos H.
Francos H.
User

Template Not Updating  en

Autor: Francos H.
Visited 79, Followers 0, Udostępniony 0  

I have changed the background colour of my header multiple times. It changes on the preview but doesnt change the background colour of the website. I have tried multiple times! 

Posted on the
13 ODPOWIEDZI
Andre E
Andre E
Moderator

Did you refresh your online website with F5 after updating?

What is the website adress if above does not work?

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Posted on the from Andre E
Francos H.
Francos H.
User
Autor

HI yes. The website address is www.spxsa.com

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Posted on the from Francos H.
Francos H.
Francos H.
User
Autor

The background should be black, not grey!

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Posted on the from Francos H.
Giancarlo B.
Giancarlo B.
User
Najlepszy Użytkownik miesiąca IT

Have you tried on the website to do CTRL + Preview to regenerate everything and export the entire site?

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Posted on the from Giancarlo B.
Francos H.
Francos H.
User
Autor

Upload after or export to a new file?

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Posted on the from Francos H.
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

In WebSite X5, hold down the left Ctrl key and click "Preview" at the top. Wait until the progress bar has fully loaded. This will redraw the pages.

Make a complete export of the website to the Internet. Not just the updated files. Then, use the keyboard shortcut Ctrl + F5 in your browser to request the files from the web server again.

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Posted on the from Daniel W.
Francos H.
Francos H.
User
Autor

HI I tried that its still not working

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Posted on the from Francos H.
Giancarlo B.
Giancarlo B.
User
Najlepszy Użytkownik miesiąca IT

Did you add a background image to the header? Also try disabling WebP The problems often outweigh the benefits.

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Posted on the from Giancarlo B.
Francos H.
Francos H.
User
Autor

I made the colour background and added an image, Disabled WebP still nothing

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Posted on the from Francos H.
Francos H.
Francos H.
User
Autor

Could I maybe import new template settings. Would that overide whatever is causing the problem? 

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Posted on the from Francos H.
Giancarlo B.
Giancarlo B.
User
Najlepszy Użytkownik miesiąca IT

I don't think it should be responsive without too many problems, we're missing something, I saw that in the source there are two <!-- Google tag (gtag.js) --> one should be deleted just for correctness in the code not for your problem

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Posted on the from Giancarlo B.
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

The complete template settings can be exported from existing projects or from free or paid templates in order to import them into other templates or projects. See this guide for details.

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How to share a Template using Export/Import function

>> https://guide.websitex5.com/en/support/solutions/articles/44001452473

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Would that overide whatever is causing the problem? - just test it on a copy of the project.

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Posted on the from Daniel W.
Francos H.
Francos H.
User
Autor

Thanks I dont see any other options at this stage so I will give that a try!

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Posted on the from Francos H.