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Francos H.
Francos H.
User

Template Not Updating  en

Auteur : Francos H.
Visité 71, Followers 0, Partagé 0  

I have changed the background colour of my header multiple times. It changes on the preview but doesnt change the background colour of the website. I have tried multiple times! 

Posté le
12 RéPONSES
Andre E
Andre E
Moderator

Did you refresh your online website with F5 after updating?

What is the website adress if above does not work?

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Posté le de Andre E
Francos H.
Francos H.
User
Auteur

HI yes. The website address is www.spxsa.com

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Posté le de Francos H.
Francos H.
Francos H.
User
Auteur

The background should be black, not grey!

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Posté le de Francos H.
Giancarlo B.
Giancarlo B.
User
Meilleur utilisateur du mois IT

Have you tried on the website to do CTRL + Preview to regenerate everything and export the entire site?

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Posté le de Giancarlo B.
Francos H.
Francos H.
User
Auteur

Upload after or export to a new file?

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Posté le de Francos H.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

In WebSite X5, hold down the left Ctrl key and click "Preview" at the top. Wait until the progress bar has fully loaded. This will redraw the pages.

Make a complete export of the website to the Internet. Not just the updated files. Then, use the keyboard shortcut Ctrl + F5 in your browser to request the files from the web server again.

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Posté le de Daniel W.
Francos H.
Francos H.
User
Auteur

HI I tried that its still not working

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Posté le de Francos H.
Giancarlo B.
Giancarlo B.
User
Meilleur utilisateur du mois IT

Did you add a background image to the header? Also try disabling WebP The problems often outweigh the benefits.

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Posté le de Giancarlo B.
Francos H.
Francos H.
User
Auteur

I made the colour background and added an image, Disabled WebP still nothing

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Posté le de Francos H.
Francos H.
Francos H.
User
Auteur

Could I maybe import new template settings. Would that overide whatever is causing the problem? 

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Posté le de Francos H.
Giancarlo B.
Giancarlo B.
User
Meilleur utilisateur du mois IT

I don't think it should be responsive without too many problems, we're missing something, I saw that in the source there are two <!-- Google tag (gtag.js) --> one should be deleted just for correctness in the code not for your problem

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Posté le de Giancarlo B.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

The complete template settings can be exported from existing projects or from free or paid templates in order to import them into other templates or projects. See this guide for details.

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How to share a Template using Export/Import function

>> https://guide.websitex5.com/en/support/solutions/articles/44001452473

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Would that overide whatever is causing the problem? - just test it on a copy of the project.

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Posté le de Daniel W.