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Gabriel E.
Gabriel E.
User

Cannot Update - Cannot Install Template Packs!  en

Autor: Gabriel E.
Visited 2427, Followers 2, Udostępniony 0  

I cannot update my ver. 9 X5. I keep getting an error#406 stating it is impossible to install the files on your computer. Please verify that all programs are closed and restart the update. There are no open programs and I have restarted the bleeding update several times already to no avail! Also, I cannot install the PAID FOR template packs 901 & 902. It keeps saying that it cannot find the directory and I have tried to install it everywhere and anywhere where the software resides on my hard drive! Please help.

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2 ODPOWIEDZI
Der Zwoemti
Der Zwoemti
Moderator

Just download the current version in your profile.

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Posted on the from Der Zwoemti
Incomedia
Claudio D.
Incomedia

Hello Gabriel,

Try to use the rightclick on the installer and then choose to "Run as administrator". Verify also  that the antivirus is not blocking the program.

Please let me know if this helps.

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Posted on the from Claudio D.