I cannot update my ver. 9 X5. I keep getting an error#406 stating it is impossible to install the files on your computer. Please verify that all programs are closed and restart the update. There are no open programs and I have restarted the bleeding update several times already to no avail! Also, I cannot install the PAID FOR template packs 901 & 902. It keeps saying that it cannot find the directory and I have tried to install it everywhere and anywhere where the software resides on my hard drive! Please help.