Compact 10 wont open templates,closes 
Autor: Allan O.
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Hi. I have just bought COMPACT. I have not been able to use it for when at the start when entering the template you want i get and error message, and the programme closes down Help please. Allan
Posted on the
Pleasemoreinfoin the error messagewhen /whereexactlyanddetails.
Yourrequestisnowcommon foraviable answer to.
GreetingsJJ
bitte mehr info zur Fehlermeldung, wann / wo genau und Details dazu.
Ihre Anfrage ist jetzt für eine brauchbare Antwort zu allgemein.
Gruss JJ
Autor
Hello,
Thank you answering my call for help.
I have Windows 7 Elite, 2 Gig Memory 'and 30 Gig on my hard drive
I bought COMPACT 10 yesterday.
It has been updated
I have not been able to start doing a site.
START
Click icon It loads alright.
Project Selected NEW
NEXT
General Settings NAMED SITE etc
NEXT
Template PICKED TEMPLATE
NEXT
Pause
Error Message
ERROR OCCOURED
APP WILL CLOSE
PROJECT SAVED
Closes
I hope you will be able to help me.
Allan
Autor
Hi JJ
These are the error message.
Allan
Pleasemakea screen printora copyofthedetails of the error.
so,we can oftenidentify whatis causing the error,usually it'sa problem with Windowsinstallation andupdates (for example:NET.Framework4 /4.5)
greetingJJ
Autor
Hi JJ
I have checked my updates and the two important ones for the NET. Framework have not been updating. So I have tried a number of time today to get them updated but can not.
I keep getting Code 643.
From the Reg.
This line is --- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft .NET Framework 4 Client Profile\KB2468871\ 15/06/13
This one is not ------- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft .NET Framework 4 Extended\KB2468871\
Hope this helps'
Allan
Hello Allan,
Please try to follow the instructions on following page for error 643:
http://support.microsoft.com/kb/976982
It seems also, like reported by other users on following link, where bitdefender is causing issues with the .NET installation required for the program:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/1e5a3d6f-273f-4dbc-b859-169305aec668/windows-update-error-643
Please keep me updated.
Many thanks!