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Allan O.
Allan O.
User

Compact 10 wont open templates,closes  en

Auteur : Allan O.
Visité 711, Followers 1, Partagé 0  
Mots-clés :: closing,new,software

Hi. I have just bought COMPACT. I have not been able to use it for when at the start when entering the template you want i get and error message, and the programme closes down Help please. Allan

Posté le
6 RéPONSES - 3 UTILE - 1 CORRECT
JJ. JUAG
JJ. JUAG
User

Pleasemoreinfoin the error messagewhen /whereexactlyanddetails.
Yourrequestisnowcommon foraviable answer to.
GreetingsJJ

bitte mehr info zur Fehlermeldung, wann / wo genau und Details dazu.

Ihre Anfrage ist jetzt für eine brauchbare Antwort zu allgemein.

Gruss JJ

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Posté le de JJ. JUAG
Allan O.
Allan O.
User
Auteur

Hello,

Thank you answering my call for help.

I have Windows 7 Elite, 2 Gig Memory 'and 30 Gig on my hard drive

I bought COMPACT 10 yesterday.
It has been updated
I have not been able to start doing a site.

START
Click icon It loads alright.
Project Selected    NEW
NEXT
General Settings NAMED SITE etc
NEXT
Template PICKED TEMPLATE
NEXT
Pause
Error Message
ERROR OCCOURED
APP WILL CLOSE
PROJECT SAVED
Closes

I hope you will be able to help me.Cry

Allan

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Posté le de Allan O.
Allan O.
Allan O.
User
Auteur

Hi JJ

These are the error message.

Allan

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Posté le de Allan O.
JJ. JUAG
JJ. JUAG
User

Pleasemakea screen printora copyofthedetails of the error.
so,we can oftenidentify whatis causing the error,usually it'sa problem with Windowsinstallation andupdates (for example:NET.Framework4 /4.5)
greetingJJ

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Posté le de JJ. JUAG
Allan O.
Allan O.
User
Auteur

Hi JJ

I have checked my updates and the two important ones for the NET. Framework have not been updating. So I have tried a number of time today to get them updated but can not.

I keep getting Code 643.

From the Reg.

This line is ---   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft .NET Framework 4 Client Profile\KB2468871\              15/06/13
This one is not ------- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft .NET Framework 4 Extended\KB2468871\

Hope this helps'

Allan

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Posté le de Allan O.
Incomedia
Claudio D.
Incomedia

Hello Allan,

Please try to follow the instructions on following page for error 643:

http://support.microsoft.com/kb/976982

It seems also, like reported by other users on following link, where bitdefender is causing issues with the .NET installation required for the program:

http://social.technet.microsoft.com/Forums/systemcenter/en-US/1e5a3d6f-273f-4dbc-b859-169305aec668/windows-update-error-643

Please keep me updated.

Many thanks!

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Posté le de Claudio D.