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Adam Ticson
Adam Ticson
User

Locked Pages Problem  en

Autor: Adam Ticson
Visitado 1156, Seguidores 1, Compartilhado 0  

When I setup users for locked pages it worked once or twice, now I am getting the following error on all users:

Your account is not allowed to access the selected page.

I attempted with both Chrome and IE.  

My groups and users are configured properly per the Incomedia manual.

Thanks, Adam

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8 RESPOSTAS
Aleksej H.
Aleksej H.
Moderator

Hello.Please send a screenshot of the settings of the locked page and the access manager.

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Adam Ticson
Adam Ticson
User
Autor

Here is the login fail

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Adam Ticson
Adam Ticson
User
Autor

Access MGR

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Adam Ticson
Adam Ticson
User
Autor

Locked Page

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Adam Ticson
Adam Ticson
User
Autor

User Setting

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Publicado em de Adam Ticson
Aleksej H.
Aleksej H.
Moderator

Try deleting all site files and reloading it.Please give a link to the Locked page.

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Publicado em de Aleksej H.
Adam Ticson
Adam Ticson
User
Autor

I'm not sure what you mean by "Try deleting all site files and reloading it"  Does this mean you want me to delete the files and rebuild the site?  Can you be more specific.  It just does not make sense.

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Aleksej H.
Aleksej H.
Moderator

You do not need to delete anything on your computer.I suggest to go to the site folder on the hosting.And delete all site files from the hosting, not from the computer.After that, re-export the entire site to the hosting from program.Just like you did it the first time.

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Publicado em de Aleksej H.