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Adam Ticson
Adam Ticson
User

Locked Pages Problem  en

Auteur : Adam Ticson
Visité 1152, Followers 1, Partagé 0  

When I setup users for locked pages it worked once or twice, now I am getting the following error on all users:

Your account is not allowed to access the selected page.

I attempted with both Chrome and IE.  

My groups and users are configured properly per the Incomedia manual.

Thanks, Adam

Posté le
8 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello.Please send a screenshot of the settings of the locked page and the access manager.

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Posté le de Aleksej H.
Adam Ticson
Adam Ticson
User
Auteur

Here is the login fail

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Posté le de Adam Ticson
Adam Ticson
Adam Ticson
User
Auteur

Access MGR

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Posté le de Adam Ticson
Adam Ticson
Adam Ticson
User
Auteur

Locked Page

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Posté le de Adam Ticson
Adam Ticson
Adam Ticson
User
Auteur

User Setting

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Posté le de Adam Ticson
Aleksej H.
Aleksej H.
Moderator

Try deleting all site files and reloading it.Please give a link to the Locked page.

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Posté le de Aleksej H.
Adam Ticson
Adam Ticson
User
Auteur

I'm not sure what you mean by "Try deleting all site files and reloading it"  Does this mean you want me to delete the files and rebuild the site?  Can you be more specific.  It just does not make sense.

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Posté le de Adam Ticson
Aleksej H.
Aleksej H.
Moderator

You do not need to delete anything on your computer.I suggest to go to the site folder on the hosting.And delete all site files from the hosting, not from the computer.After that, re-export the entire site to the hosting from program.Just like you did it the first time.

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Posté le de Aleksej H.