Locked Pages Problem

Author: Adam Ticson

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Tags: net,pharmacyreports,website x5 pro 16

When I setup users for locked pages it worked once or twice, now I am getting the following error on all users:

Your account is not allowed to access the selected page.

I attempted with both Chrome and IE.

My groups and users are configured properly per the Incomedia manual.

Thanks, Adam

Posted on the 07/01/2019 14:50:46

8 ANSWERS

Aleksej H.

Moderator

Hello.Please send a screenshot of the settings of the locked page and the access manager.

Posted on the 07/02/2019 04:46:15 from Aleksej H.

Adam Ticson

User
Author

Here is the login fail

Posted on the 07/02/2019 12:24:02 from Adam Ticson

Adam Ticson

User
Author

Access MGR

Posted on the 07/02/2019 12:24:19 from Adam Ticson

Adam Ticson

User
Author

Locked Page

Posted on the 07/02/2019 12:24:31 from Adam Ticson

Adam Ticson

User
Author

User Setting

Posted on the 07/02/2019 12:25:39 from Adam Ticson

Aleksej H.

Moderator

Try deleting all site files and reloading it.Please give a link to the Locked page.

Posted on the 07/03/2019 04:56:44 from Aleksej H.

Adam Ticson

User
Author

I'm not sure what you mean by "Try deleting all site files and reloading it" Does this mean you want me to delete the files and rebuild the site? Can you be more specific. It just does not make sense.

Posted on the 07/03/2019 13:25:41 from Adam Ticson

Aleksej H.

Moderator

You do not need to delete anything on your computer.I suggest to go to the site folder on the hosting.And delete all site files from the hosting, not from the computer.After that, re-export the entire site to the hosting from program.Just like you did it the first time.

Posted on the 07/03/2019 14:48:40 from Aleksej H.