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V. Šůcha
V. Šůcha
User

General error with installing objects  en

Autor: V. Šůcha
Visitado 615, Seguidores 1, Compartilhado 0  

Hello, I have a problem installing objects. I get the following: General error. And then the program stops working. I uninstalled and reinstalled WX5 and the error is still the same. Cannot open project where I have object installed (specifically FB icon).

Please help.

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7 RESPOSTAS - 1 ÚTIL
V. Šůcha
V. Šůcha
User
Autor

The problem is when I open the administrator. The same error occurs when turned off.

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V. Šůcha
V. Šůcha
User
Autor
Vaclav S.
The problem is already when I open the manager. The same error occurs when turned off.
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V. Šůcha
V. Šůcha
User
Autor

Unable to open project from missing object.

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Franz-Josef H.
Franz-Josef H.
Moderator

Create a new project and try to install all objects in this project. Then test your existing projects again.

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V. Šůcha
V. Šůcha
User
Autor

I tried that and the same problem.

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Incomedia
Stefano G.
Incomedia

Hello Šůcha

Please try and navigate to:

C:\Users\your username\AppData\Local\Incomedia\WebSite X5 - Pro

Then, delete the PluginApp e WebCache folder. Then, reinstall the software

Let me know if the issue is solved

Thank you

Stefano

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V. Šůcha
V. Šůcha
User
Autor

Hi Stefano,
Thank you for your help. It already works. To be sure, I turned off antivirus and firewall during installation.

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