WebSite X5Help Center

 
V. Šůcha
V. Šůcha
User

General error with installing objects  en

Autor: V. Šůcha
Besucht 818, Followers 1, Geteilt 0  

Hello, I have a problem installing objects. I get the following: General error. And then the program stops working. I uninstalled and reinstalled WX5 and the error is still the same. Cannot open project where I have object installed (specifically FB icon).

Please help.

Gepostet am
7 ANTWORTEN - 1 NüTZLICH
V. Šůcha
V. Šůcha
User
Autor

The problem is when I open the administrator. The same error occurs when turned off.

Mehr lesen
Gepostet am von V. Šůcha
V. Šůcha
V. Šůcha
User
Autor
Vaclav S.
The problem is already when I open the manager. The same error occurs when turned off.
Mehr lesen
Gepostet am von V. Šůcha
V. Šůcha
V. Šůcha
User
Autor

Unable to open project from missing object.

Mehr lesen
Gepostet am von V. Šůcha
Franz-Josef H.
Franz-Josef H.
Moderator

Create a new project and try to install all objects in this project. Then test your existing projects again.

Mehr lesen
Gepostet am von Franz-Josef H.
V. Šůcha
V. Šůcha
User
Autor

I tried that and the same problem.

Mehr lesen
Gepostet am von V. Šůcha
Incomedia
Stefano G.
Incomedia

Hello Šůcha

Please try and navigate to:

C:\Users\your username\AppData\Local\Incomedia\WebSite X5 - Pro

Then, delete the PluginApp e WebCache folder. Then, reinstall the software

Let me know if the issue is solved

Thank you

Stefano

Mehr lesen
Gepostet am von Stefano G.
V. Šůcha
V. Šůcha
User
Autor

Hi Stefano,
Thank you for your help. It already works. To be sure, I turned off antivirus and firewall during installation.

Mehr lesen
Gepostet am von V. Šůcha