Memory and CPU problem with latest update (X5 12 + Windows7) 
Автор: Luis S.
Просмотрено 2021,
Подписчики 2,
Размещенный 0
This problem is new and started one day after I updated the software, the computer has an i5 processor, 8GB of RAM and Windows 7 Ultimate.
Размещено
Hello Luis,
Thank you for informing us. The developers have already been informed about the issue and they are working on it.
Many thanks!
Автор
Any ETA? Is there any way I can downgrade the software? I need to finish 3 webpages and this problem will make me waste too much time
Hello Luis,
The developers are working to fix this issue as soon as possible. You can enroll in the beta program on http://beta.websitex5.com/ so you will be able to test it as soon as the new beta release will be published.
It is not possible to downgrade the program. What you can try in the meanwhile is to keep the preview always open while working on the project without closing and reopening while on the same project.
Many thanks!
I also have many crashes (memory en cpu problems) after the latest updates of x5 12 prof. This problem is also fixed very soon?
Hello Quodbach,
It depends on the issue you experience and the error message you get. About this I already replied you on https://helpcenter.websitex5.com/post/132987
Many thanks!
Автор
Well I did downgraded to ver.17 and was able to get back to work.
Let's hope we can get a real update next time, working with this number of errors and crashes is very annoying.
Автор
Has this problem been fixed in the version . 20?
I too have had to return to the 17 version to continue using the software.
Let's hope we can get a real-time update next time
Автор
I'm still in ver .17 because I haven't got confirmation about the issues the program is having, last time I upgraded (ver .19) I almost lost my projects so now I prefer to wait :/
Hello Luis,
With the latest update the issue is solved. Make a backup of the projects before you upgrade to have a security copy of them and then test if on your computer you still experience the same issue first by using a new project and then with the existing projects.
Many thanks!