Installation problem
Автор: Dennis Hill
Просмотрено 2373,
Подписчики 1,
Размещенный 0
I have tried 3 times to install the demo version of website v13 . each time it fails at 'updating libraries. Error message says category doesn't exist
Regards
Dennis Hill
Размещено
Hello Dennis,
thank you for contacting us.
Could you please try the following?
- look into the command prompt
(if you do not know what this is, have a look at this http://pcsupport.about.com/od/termsc/p/command-prompt.htm)
If you have problems with this, simply press the ''windows'' command + R then write cmd.exe
- now write lodctr /R
- press enter
Please let me know if you manage to install correctly.
Thank you!
Samantha
Thank you,
Now I get:
unable to rebuild performance counter setting from system backup store, error code is 5
Any suggestions ?
Thanks,
Ramon
Hello R.Fernandez,
please make sure you are using your program as administror: right click on the program icon then select ''run as administrator''.Now test your program.
Let me know if you manage to install correctly!
Thank you!