WebSite X5Help Center

 
Dennis Hill
Dennis Hill
User

Installation problem  en

Author: Dennis Hill
Visited 2370, Followers 1, Shared 0  


I have tried 3 times to install the demo version of website v13 . each time it fails at 'updating libraries. Error message says category doesn't exist

Regards

Dennis Hill

Posted on the
3 ANSWERS - 1 USEFUL
Incomedia
Samantha M.
Incomedia

Hello Dennis,

thank you for contacting us. 
Could you please try the following?

 - look into the command prompt

(if you do not know what this is, have a look at this http://pcsupport.about.com/od/termsc/p/command-prompt.htm)

If you have problems with this, simply press the ''windows'' command + R then write cmd.exe

- now write lodctr /R

- press enter

Please let me know if you manage to install correctly.
Thank you!
Samantha

Read more
Posted on the from Samantha M.
R. Fernandez
R. Fernandez
User

Thank you,

Now I get:

unable to rebuild performance counter setting from system backup store, error code is 5

Any suggestions ?

Thanks,

Ramon

Read more
Posted on the from R. Fernandez
Incomedia
Samantha M.
Incomedia

Hello R.Fernandez,

please make sure you are using your program as administror: right click on the program icon then select ''run as administrator''.Now test your program.

Let me know if you manage to install correctly!
Thank you!

Read more
Posted on the from Samantha M.