WebSite X5Help Center

 
Duncan Baker
Duncan Baker
User

Menu not updating  en

Автор: Duncan Baker
Просмотрено 1516, Подписчики 1, Размещенный 0  

I have started a new page http://www.lydbury.co.uk/pdf-brochure-2018.html which relaces http://www.lydbury.co.uk/pdf-brochure-2017.html

If I go direct to http://www.lydbury.co.uk/pdf-brochure-2018.html it comes up fine with the embes=dded 2018 PDF file. But if I go there off the menu it doesn't work. I still get http://www.lydbury.co.uk/pdf-brochure-2017.html but with a message saying no preview available.

I have cleared my cache - help please?

Размещено
11 Ответы - 1 Полезно - 1 Корректно
Andre E
Andre E
Moderator

What if you remove the object and then place it again?

Did you just update x5? then try a restart of pc as well.

Читать больше
Размещено От Andre E
Gianfranco G.
Gianfranco G.
User

It often happens me too. Usually it is sufficient to do twice (or more) refresh of the page (Ctrl + F5)

Читать больше
Размещено От Gianfranco G.
Gianfranco G.
Gianfranco G.
User

Sorry, It isn't a cache problem. The link in the menu button is actually to the 2017 page

Читать больше
Размещено От Gianfranco G.
Duncan Baker
Duncan Baker
User
Автор

What wiht that and the lack of instant downlaod for digital products - I am fed up :(

Читать больше
Размещено От Duncan Baker
Duncan Baker
Duncan Baker
User
Автор

Thanks Gianfranco - that doesn't solve the problem 

Читать больше
Размещено От Duncan Baker
Andre E
Andre E
Moderator

Duncan

It is because there is another file with the same name on the server / folder but with a different extension.

delete the folder of your provider and do a full upload.

Читать больше
Размещено От Andre E
Gianfranco G.
Gianfranco G.
User

Try to remove the page 2018 from the map, run the preview and reinsert the same page. You can copy/past the content in other to temporary page to do it again

Читать больше
Размещено От Gianfranco G.
Duncan Baker
Duncan Baker
User
Автор

Thanks both. Deleted it off the server and uploaded again. All tickety-boo :)

Читать больше
Размещено От Duncan Baker
Andre E
Andre E
Moderator

Great Duncan!

Sorry about my first post, I did understood correct what you ment.

THX for the feedback, this helps other users as well.

Читать больше
Размещено От Andre E