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Duncan Baker
Duncan Baker
User

Menu not updating  en

Auteur : Duncan Baker
Visité 1520, Followers 1, Partagé 0  

I have started a new page http://www.lydbury.co.uk/pdf-brochure-2018.html which relaces http://www.lydbury.co.uk/pdf-brochure-2017.html

If I go direct to http://www.lydbury.co.uk/pdf-brochure-2018.html it comes up fine with the embes=dded 2018 PDF file. But if I go there off the menu it doesn't work. I still get http://www.lydbury.co.uk/pdf-brochure-2017.html but with a message saying no preview available.

I have cleared my cache - help please?

Posté le
11 RéPONSES - 1 UTILES - 1 CORRECT
Andre E
Andre E
Moderator

What if you remove the object and then place it again?

Did you just update x5? then try a restart of pc as well.

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Posté le de Andre E
Gianfranco G.
Gianfranco G.
User

It often happens me too. Usually it is sufficient to do twice (or more) refresh of the page (Ctrl + F5)

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Posté le de Gianfranco G.
Gianfranco G.
Gianfranco G.
User

Sorry, It isn't a cache problem. The link in the menu button is actually to the 2017 page

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Posté le de Gianfranco G.
Duncan Baker
Duncan Baker
User
Auteur

What wiht that and the lack of instant downlaod for digital products - I am fed up :(

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Posté le de Duncan Baker
Duncan Baker
Duncan Baker
User
Auteur

Thanks Gianfranco - that doesn't solve the problem 

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Posté le de Duncan Baker
Andre E
Andre E
Moderator

Duncan

It is because there is another file with the same name on the server / folder but with a different extension.

delete the folder of your provider and do a full upload.

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Posté le de Andre E
Gianfranco G.
Gianfranco G.
User

Try to remove the page 2018 from the map, run the preview and reinsert the same page. You can copy/past the content in other to temporary page to do it again

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Posté le de Gianfranco G.
Duncan Baker
Duncan Baker
User
Auteur

Thanks both. Deleted it off the server and uploaded again. All tickety-boo :)

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Posté le de Duncan Baker
Andre E
Andre E
Moderator

Great Duncan!

Sorry about my first post, I did understood correct what you ment.

THX for the feedback, this helps other users as well.

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Posté le de Andre E