Menu not updating
Autor: Duncan Baker
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I have started a new page http://www.lydbury.co.uk/pdf-brochure-2018.html which relaces http://www.lydbury.co.uk/pdf-brochure-2017.html
If I go direct to http://www.lydbury.co.uk/pdf-brochure-2018.html it comes up fine with the embes=dded 2018 PDF file. But if I go there off the menu it doesn't work. I still get http://www.lydbury.co.uk/pdf-brochure-2017.html but with a message saying no preview available.
I have cleared my cache - help please?
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What if you remove the object and then place it again?
Did you just update x5? then try a restart of pc as well.
It often happens me too. Usually it is sufficient to do twice (or more) refresh of the page (Ctrl + F5)
Sorry, It isn't a cache problem. The link in the menu button is actually to the 2017 page
Autor
Thanks for your advice - I have done all that - Stil the same problem - altough the menu says 2018 I still get http://www.lydbury.co.uk/pdf-brochure-2017.html
Autor
What wiht that and the lack of instant downlaod for digital products - I am fed up :(
Autor
Thanks Gianfranco - that doesn't solve the problem
Duncan
It is because there is another file with the same name on the server / folder but with a different extension.
delete the folder of your provider and do a full upload.
Try to remove the page 2018 from the map, run the preview and reinsert the same page. You can copy/past the content in other to temporary page to do it again
It still looks like the link is set to the 2017 object, check the link again.
so maybe this bug is also present here?
https://helpcenter.websitex5.com/pt/post/180947
Autor
Thanks both. Deleted it off the server and uploaded again. All tickety-boo :)
Great Duncan!
Sorry about my first post, I did understood correct what you ment.
THX for the feedback, this helps other users as well.