No, not to my knowladge but it is not much hassle to test.

I would recommend any way not to use big pictures for the shop. It's better to set them all same size makes the shop look better as well and load faster.

Try alsy ctrl button pressed and then preview, this reloads preview fully, it might take some more time.

http://help.websitex5.com/en/v14/pro/carrello_prodotti_imp_prodotti.htm

The problem is that the picture is not displayed. Ctrl+Preview does not solve this.

Hello Henrik

Maybe the new upfate will solve your problem - Have you installed and tried ?

Please let us know if it solved your problem, or you still have an issue with this.

Kind regards

John S.

Hi,

I am on the newest release. It has not worked on any of the latest releases I have tried.

Please try it yourself. 

Make a product without pictures, and that is also what you get :-)

What happens if/when using different browsers ?

Nothing - no picture.
I have tried 4 different resolutions, but nothing:

I asked for the browser - could you try with different BROWSERS ( Chrome, IE, Firefox, Edge ).

What happens when using some of these ?

This is how it looks in ver13:

Henrik - I kindly ask you to try with different browsers and then tell the outcome of this. Please-

Hello Henrik

I just made a test. Shopping cart - no image.

In ver. 13  - the image for "image not available"  is shown

In ver. 14 - the image for "image not available"  is NOT shown

I think there is a bug.

Kind regards

John S.

Hello Henrik,

I also noticed the same behavior and I already informed the developers. They will check the issue and, in case, fix it in the future updates. You will receive a notification of a new update in the opening screen of WebSite X5 and you can see the changes made in the updates on websitex5.com/changelog/v14 .

Many thanks!

Hello Henrik,

It has been solved in the beta channel update which can be installed after you enroll on http://beta.websitex5.com

Soon this update will be released as official update.

Many thanks!

Hello Henrik,

You need to use an image which fits the available space for this case.

Many thanks!

Hello,

It works fine i ver13! Try to see one of the earlier postings... This is ver13:

and ver14:

Hello Henrik,

I noticed the same and I informed the developers about it.

Many thanks!

Hi
Is this issue something who will be fixed?

Hello Henrik,

yes it will be fixed soon. As soon as there are any news about it I will inform you here.

Many thanks!

Hello,

I have left the beta program because the errors in beta releases was too big for me - this one made me leave:
https://helpcenter.websitex5.com/ru/post/187790

It takes way too long time to be in the program, and I really cant see any benefits for using so much time.

Greetings