WebSite X5Help Center

 
Duncan Baker
Duncan Baker
User

Cannot install X5 2019.1  en

Автор: Duncan Baker
Просмотрено 1045, Подписчики 1, Размещенный 0  

V2019.1 The license key you entered cannot be used to install this version

I just attempted to install "update" to WX5 v2019.1 and was informed my license key (as shown in my profile) cannot be used.

Размещено
7 Ответы - 1 Полезно - 1 Корректно
Duncan Baker
Duncan Baker
User
Автор

Help - now version 17 won't run so I can't edit my website.

Читать больше
Размещено От Duncan Baker
Esahc ..
Esahc ..
Moderator

Duncan, welcome to the club.

You can download v17 from your profile, if you then install it v17 should be reinstated and v2019 will be removed (I am about to try this myself for exactly the same reason).

Читать больше
Размещено От Esahc ..
Esahc ..
Esahc ..
Moderator

Success!!!

Duncan, do as I said in the post above. I have now installed v17 and can continue to work until this issue is resolved.

Читать больше
Размещено От Esahc ..
Incomedia
Stefano G.
Incomedia

Hello everyone.

We encountered an issue that could prevent certain installations to be completed successfully, and I would like to ask you to now try this again.

Let me know if by any chance you're able to install the update the standard way now

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Esahc ..
Esahc ..
Moderator

Fixed!! Thank you.

(but v17 is gone again :-(

Читать больше
Размещено От Esahc ..
Duncan Baker
Duncan Baker
User
Автор

Oooh - I feel really insecure - not a totally happy bear :(

Читать больше
Размещено От Duncan Baker
Duncan Baker
Duncan Baker
User
Автор

Yup Stefano - it works OK. But I am a little unhappy about the stability....

Читать больше
Размещено От Duncan Baker