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Duncan Baker
Duncan Baker
User

Cannot install X5 2019.1  en

Autore: Duncan Baker
Visite 1044, Followers 1, Condiviso 0  

V2019.1 The license key you entered cannot be used to install this version

I just attempted to install "update" to WX5 v2019.1 and was informed my license key (as shown in my profile) cannot be used.

Postato il
7 RISPOSTE - 1 UTILE - 1 CORRETTO
Duncan Baker
Duncan Baker
User
Autore

Help - now version 17 won't run so I can't edit my website.

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Postato il da Duncan Baker
Esahc ..
Esahc ..
Moderator

Duncan, welcome to the club.

You can download v17 from your profile, if you then install it v17 should be reinstated and v2019 will be removed (I am about to try this myself for exactly the same reason).

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Postato il da Esahc ..
Esahc ..
Esahc ..
Moderator

Success!!!

Duncan, do as I said in the post above. I have now installed v17 and can continue to work until this issue is resolved.

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Postato il da Esahc ..
Incomedia
Stefano G.
Incomedia

Hello everyone.

We encountered an issue that could prevent certain installations to be completed successfully, and I would like to ask you to now try this again.

Let me know if by any chance you're able to install the update the standard way now

Thank you

Stefano

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Postato il da Stefano G.
Esahc ..
Esahc ..
Moderator

Fixed!! Thank you.

(but v17 is gone again :-(

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Postato il da Esahc ..
Duncan Baker
Duncan Baker
User
Autore

Oooh - I feel really insecure - not a totally happy bear :(

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Postato il da Duncan Baker
Duncan Baker
Duncan Baker
User
Autore

Yup Stefano - it works OK. But I am a little unhappy about the stability....

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Postato il da Duncan Baker