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Duncan Baker
Duncan Baker
User

Cannot install X5 2019.1  en

Auteur : Duncan Baker
Visité 1034, Followers 1, Partagé 0  

V2019.1 The license key you entered cannot be used to install this version

I just attempted to install "update" to WX5 v2019.1 and was informed my license key (as shown in my profile) cannot be used.

Posté le
7 RéPONSES - 1 UTILES - 1 CORRECT
Duncan Baker
Duncan Baker
User
Auteur

Help - now version 17 won't run so I can't edit my website.

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Posté le de Duncan Baker
Esahc ..
Esahc ..
Moderator

Duncan, welcome to the club.

You can download v17 from your profile, if you then install it v17 should be reinstated and v2019 will be removed (I am about to try this myself for exactly the same reason).

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Posté le de Esahc ..
Esahc ..
Esahc ..
Moderator

Success!!!

Duncan, do as I said in the post above. I have now installed v17 and can continue to work until this issue is resolved.

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Posté le de Esahc ..
Incomedia
Stefano G.
Incomedia

Hello everyone.

We encountered an issue that could prevent certain installations to be completed successfully, and I would like to ask you to now try this again.

Let me know if by any chance you're able to install the update the standard way now

Thank you

Stefano

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Posté le de Stefano G.
Esahc ..
Esahc ..
Moderator

Fixed!! Thank you.

(but v17 is gone again :-(

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Posté le de Esahc ..
Duncan Baker
Duncan Baker
User
Auteur

Oooh - I feel really insecure - not a totally happy bear :(

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Posté le de Duncan Baker
Duncan Baker
Duncan Baker
User
Auteur

Yup Stefano - it works OK. But I am a little unhappy about the stability....

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Posté le de Duncan Baker