Bug fixes upon license expiring? 
Автор: Sinisa B.
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Подписчики 1,
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Do you know what is a Incomedia policy regarding WSX5 bug fixes upon licence expiring?
I have witnessed that the majority of software updates were actually bug fixes only...
So, I was wondering will the user be able to get BUG FIXES only after the license has expired?
Thank you in advance for the feedback!
Размещено
Hello Sinisa
Be aware that after your license has expired you will not be able to get updates and ALSO not fixes.
So - if you intend to stop updates then be sure you are on a stable version with only few or no bugs.
John.... no bugs ???? is it possible ???
Hi, for unresolved bugs, if your license expires, you must have luck on your side.
Автор
@ All
Thank you guys very much!
Well, I was not expected to be any different...
Hi Sinisa,
if a licence expires, it is possible to get all the updates of the owned version, but it is unfortunately possible to access the next version. Namely, if the licence expires while you have version 2021.2, you still get all the updates of the 2021.2 version and the relative bug fixes, but you can't switch to 2021.3 unless you buy a new licence.
I hope I have clarified your doubts and I wish you a nice day.
Elisa,
You said:
"you have version 2021.2, you still get all the updates of the 2021.2 version and the relative bug fixes, but you can't switch to 2021.3"
Does it means that v2021.2.1, v2021.2.x, v2021.2.9 will be available for downloading in your example ?
Enjoy!
Axel
Hi Axel,
if your licence expires while you have v2021.2 you get for example v2021.2.6, v2021.2.7, v2021.2.8 etc. but you can't access v2021.3.
Thanks! Kind regards.
Автор
@ Elisa
What if the bug is overlooked and the new version - I cannot update to - is published?
In that case - I'm gonna stick with the faulty version, right?
***
Secondly, what about the purchased objects (i.e. Database Viewer, CSV viewer, etc.) in the case of bug fixes in those objects? Are we losing the purchased objects fixing bugs feature when our licence expires?
@Sinisa,
Hey my friend... listen ... :-)
https://www.youtube.com/watch?v=8ejtIwBpqK4
and the 2021 life is always like this ...
Enjoy!
Axel
Hi!
If a possible issue is solved on a next version and the licence isn't active, it is necessary to purchase a new licence to access it, therefore it is advisable to keep the licence active.
On the other hand, the Objects will stay active, and you will still be able to get updates.
Thanks! Kind regards.
Автор
@ Elisa
Nice to have a possibility - at least - to update purchased objects on license expire...
Thank you!
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@ Alex
Yeah, I loved that film - cheers!
Автор
@ Axel
Sorry for misspelling the name, Axel - I was in a hurry!