WebSite X5Help Center

 
Lukasz J.
Lukasz J.
User

Can't open program websitex5  en

Автор: Lukasz J.
Просмотрено 863, Подписчики 1, Размещенный 0  

Hi Guys,

Since few days I can't open program... When I try to update it showing info that is some problem and finish. I uninstaled twice and installed new copy and nothing change. Can you help me with that? I have still active licence and never had any issue with program itself.

Regards

Lukasz J.

Размещено
5 Ответы - 2 Полезно - 1 Корректно
Daniel W.
Daniel W.
User
Лучший пользователь месяца EN

Antivirus programs, firewalls, VPNs, etc. are probably preventing Website X5 from accessing the Internet or the Incomedia server.

Читать больше
Размещено От Daniel W.
Дмитрий Тулупов
Дмитрий Тулупов
User

Good afternoon.

I looked at your screenshot and I want to recommend that you reinstall Windows. I'm 99% sure this is the reason. Make copies of the necessary files and reinstall Windows and Reinstall programs. Everything should work, at least you will know that this is not the problem if the problem remains. I'm very confused by your desktop notification bar.

Читать больше
Размещено От Дмитрий Тулупов
Lukasz J.
Lukasz J.
User
Автор

Unfortunatly reinstalation doesn't work. Still can't open program. I'll try on different computer...

Читать больше
Размещено От Lukasz J.
Lukasz J.
Lukasz J.
User
Автор
Дмитрий Тулупов
Good afternoon. I looked at your screenshot and I want to recommend that you reinstall Windows. I'm 99% sure this is the reason. Make copies of the necessary files and reinstall Windows and Reinstall programs. Everything should work, at least you will know that this is not the problem if the problem remains. I'm very confused by your desktop notification bar.

Hi guys, reinstalation of win10 resolved problem so I'll close the topic. Thanks for help.

Читать больше
Размещено От Lukasz J.