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Lukasz J.
Lukasz J.
User

Can't open program websitex5  en

Auteur : Lukasz J.
Visité 898, Followers 1, Partagé 0  

Hi Guys,

Since few days I can't open program... When I try to update it showing info that is some problem and finish. I uninstaled twice and installed new copy and nothing change. Can you help me with that? I have still active licence and never had any issue with program itself.

Regards

Lukasz J.

Posté le
5 RéPONSES - 2 UTILE - 1 CORRECT
Daniel W.
Daniel W.
User

Antivirus programs, firewalls, VPNs, etc. are probably preventing Website X5 from accessing the Internet or the Incomedia server.

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Posté le de Daniel W.
Дмитрий Тулупов
Дмитрий Тулупов
User

Good afternoon.

I looked at your screenshot and I want to recommend that you reinstall Windows. I'm 99% sure this is the reason. Make copies of the necessary files and reinstall Windows and Reinstall programs. Everything should work, at least you will know that this is not the problem if the problem remains. I'm very confused by your desktop notification bar.

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Posté le de Дмитрий Тулупов
Lukasz J.
Lukasz J.
User
Auteur

Unfortunatly reinstalation doesn't work. Still can't open program. I'll try on different computer...

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Posté le de Lukasz J.
Lukasz J.
Lukasz J.
User
Auteur
Дмитрий Тулупов
Good afternoon. I looked at your screenshot and I want to recommend that you reinstall Windows. I'm 99% sure this is the reason. Make copies of the necessary files and reinstall Windows and Reinstall programs. Everything should work, at least you will know that this is not the problem if the problem remains. I'm very confused by your desktop notification bar.

Hi guys, reinstalation of win10 resolved problem so I'll close the topic. Thanks for help.

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Posté le de Lukasz J.