WebSite X5Help Center

 
X5 Croatia
X5 Croatia
User

New update | Screen bug  en

Автор: X5 Croatia
Просмотрено 87, Подписчики 1, Размещенный 0  

I work on large screen (3440X1440), after i update app today i receve this screen...

Размещено
10 Ответы
Incomedia
Eric C.
Incomedia

Hello,
I am sorry about the inconvenience, we are investigating this.
Could you please tell me what operating system and update version you are at, and what scale/zoom you are working with in your screen settings, in addition to the resolution?
Thank you.

Читать больше
Размещено От Eric C.
X5 Croatia
X5 Croatia
User
Автор

Thank you !

W11 / 125% zoom / 3440 X 1440 / 2026.1.6

Читать больше
Размещено От X5 Croatia
Andrea A.
Andrea A.
User

Hello, I have the same issue after udate with same settings as X5 Croatia.

Still no solutions?

Thanks

Читать больше
Размещено От Andrea A.
Daniel W.
Daniel W.
User
Лучший пользователь месяца DEЛучший пользователь месяца EN

Luckily my screen only has 1600 x 900 pixels at 17 inches and I don't need more space for WebSite X5.

Читать больше
Размещено От Daniel W.
X5 Croatia
X5 Croatia
User
Автор

Daniel W. we test all our sites on more than 24 devices in our offices... Unfortunately, the X5 application above 1920X1080 is not competitive in the market, Incomedia knows this too, but they seem to be ignoring our requests...

But some of our projects are still on this platform...

Читать больше
Размещено От X5 Croatia
Giuseppe Guida
Giuseppe Guida
User

Stesso problema, non sono cambiate le impostazioni del sistema operativo e dello schermo, non è un problema di zoom o altre impostazioni Eric, ho anche la precedente versione di Website X5 installata e con quella non ho nessun problema di visualizzazione.

All'apertura del programma...

Читать больше
Размещено От Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

... e al caricamento della prima schermata:

Читать больше
Размещено От Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

Mentre con la 2025.2 è tutto regolare:

Читать больше
Размещено От Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

Inziamo bene con questa nuova versione undecidedfrowncry

Читать больше
Размещено От Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

E poi ho riscontrato un altro problema nella finestra della chat del nuovo assistente AI integrato in Website X5 con:
1) testi tagliati - frecce rosse (ho allargato alla dimensione massima la finestra della chat trascinado con il mouse il bordo);
2) immagini che non si vedono - frecce gialle


Читать больше
Размещено От Giuseppe Guida