WebSite X5Help Center

 
Marcelo D.
Marcelo D.
User

Purchased template not found  en

Autor: Marcelo D.
Besucht 1278, Followers 2, Geteilt 0  

Hi, I have problems to find a new template that I purchased.

I went to the purchased list, but does not appear the Filpbook template that I bought with credits.

could you help me to solve the problem? txs

Gepostet am
1 ANTWORTEN - 1 KORREKT
Andre E
Andre E
Moderator
Nutzer des Monats EN

There is information here about the bought templates.

https://helpcenter.websitex5.com/post/122593

If you can't select it without paymant or in you bought licences like Samantha explained, then please make a screenshot of your licenced templates. Incomedia will check your status in that case.

goodluck !

Mehr lesen
Gepostet am von Andre E