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Marcelo D.
Marcelo D.
User

Purchased template not found  en

Autor: Marcelo D.
Visited 1277, Followers 2, Udostępniony 0  

Hi, I have problems to find a new template that I purchased.

I went to the purchased list, but does not appear the Filpbook template that I bought with credits.

could you help me to solve the problem? txs

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Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

There is information here about the bought templates.

https://helpcenter.websitex5.com/post/122593

If you can't select it without paymant or in you bought licences like Samantha explained, then please make a screenshot of your licenced templates. Incomedia will check your status in that case.

goodluck !

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Posted on the from Andre E