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Nektarios K.
Nektarios K.
User

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Autor: Nektarios K.
Besucht 1476, Followers 1, Geteilt 0  

Hi there,
After the latest updates to 2021.4.5 we are facing the following problem.
With close the preview page the program direct closes.

Any solutions to that? Please advice.

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Esahc ..
Esahc ..
Moderator

Nektarios, have you restarted your PC/laptop after the update?

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Gepostet am von Esahc ..
Nektarios K.
Nektarios K.
User
Autor

Yes, I restarted it.  

Still same 

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Gepostet am von Nektarios K.
DK PC  S.
DK PC S.
User

Same issue. 

Second issue after upgrade , Malwarebytes recognize website5.exe file like Malware.Ransom.Agent.Generic and removing the same. Reinstallation cant help

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Gepostet am von DK PC S.
Esahc ..
Esahc ..
Moderator

Temporarily remove or disable Malwarebytes.

You can add exception if you wish until they correct their virus signatures.

This is probably the cause of crashing  if you cannot restore components locked in vault you may need to reinstall WX5

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Gepostet am von Esahc ..
DK PC  S.
DK PC S.
User

I already add to safe app but not happened after app crashing.

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Gepostet am von DK PC S.